Fixing vCloud Director ‘HTTP NFC Error’ & Sysprep

Recently I’ve been doing some work on vCloud Director deployments, typically new VMs within Organisations.

On powering-on VMs or deploying vApps, I got the error ‘Unable to start vApp ‘<vApp Name>’. The more specific error related to one or more of the following errors:

  • ‘HTTP NFC Error’. Cannot deploy package from /opt/vmware/vcloud-director/…. etc etc.
  • Unable to start vApp.
  • Unable to start virtual machines in resource pool.
  • Broken pipe.
  • Broken pipe.



A little bit of digging on the vCloud cell (RHEL in this case) showed the permissions were incorrect on the ‘guestcustomization’ folder, and that changing these fixed the problem. A little more investigation showed-up the following VMware KB article from 2011 confirming which permissions to reset and the commands to use: (Interestingly, it wasn’t the HTTP NFC Error that led me to this KB, rather the error above.

Anyway – using the permissions listed in the KB solved the issue.

Jeremy loves all things technology! Has been in IT for years, loves Macs (but doesn't preach to others about their virtues), loves virtualization (and does shout about it's virtues), and sometimes skis, bikes and directs amateur plays!


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