Quick Tip: Installing HP SIM with IE

Another quick tip I came up against recently whilst doing an application installation in my lab concerned HP SIM and Internet Explorer.

Basically – when installing HP SIM (even the very latest version 7.1) in a VM, you can’t use IE 9 or later. The installer works entirely from a web-based installation application embedded in the installer. Try to open / run it in IE 9 – nothing happens when selecting the installation links.

Searching on the HP forums (thinking it was something I had missed in the pre-requisites guide or something), I found that others had found issues running the HP SIM installer with IE 9, and also other newer browsers (Firefox 16, Chrome 23 etc). The only answer:

Install IE 8.

That was the only way to get HP SIM 7.1 installed – downgrade IE to v8, install the application then reinstall IE 9. It was a bit around the houses, but got there in the end. Thanks HP for coding the installer so well! Hopefully, subsequent versions will be able to use > IE9! Sigh.

Jeremy loves all things technology! Has been in IT for years, loves Macs (but doesn't preach to others about their virtues), loves virtualization (and does shout about it's virtues), and sometimes skis, bikes and directs amateur plays!

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